Meet The Team

The company was originally started in 1993 because of a passion for skiing and is still run day to day by those same people.

Dionne Heasman 

Managing Director

Dionne joined Alpine Action 1995 as a chalet girl. She left her job at the Daily Mail in London and headed out for her first season and a real introduction to skiing. She loved it and has never left. Dionne worked for another eight winter seasons and in the UK office during the summer months. She has been a chalet host, the cook, the cleaner, the driver, the representative and the Resort Manager. There is not much she doesn't know about the chalets or the Alpine Action holiday experience. She is passionate about Alpine Action, The Three Valleys and skiing. Dionne now works in the UK all year round after becoming a mother. She now enjoys skiing in the Three Valleys with her family as an Alpine Action client. Please feel free to ask her advice on any aspect of your holiday for an accurate and honest answer.

Favourite Run:   There are quite a few runs that I love, so to many to pin down to one. However I do love to ski from the top of Saulire all the way down to Meribel La Chaudanne without stopping!  My legs will be burning but it's a great feeling although do it a lot slower than my seasonnaire days!!

Favorite Restaurant:  There are so many to choice from in the Three Valleys, too many to write about, maybe ask me on the phone. We tend to ski in a group, with children so, there are always budgets and dietary requirements to consider, so I normally find a happy balance.  I absolutely love the Bouc Blanc at La Tania - great in all weathers, warm inside next to the fire when cold with moaning children and the sun terrace is great when its warm (straw sun hats are even supplied) they are very friendly here too and the food is plentiful and reasonable. The kids plates of fries here are huge! I would always recommend the plat-du-jour at restaurants (unless it is the doit au vin blanc - forget that) however the Tarte au Beaufort with green salad at the Bouc Blanc is superb, I also love a glass of Minuty  in the sun here!  Grand Lac at Les Menuires - At the end of the aptly named blue Grand Lac run, which is a blast. Not dissimilar to the Bouc Blanc really, friendly staff, warm inside when cold and a fantastic sun terrace and the food is plentiful, I make a point of saying this, as you can spend the same in a self serve, get a lot less and not enjoy it.  My favorite here is to share a tartiflette and the onion soup washed down with a glass of red or two, it's a great combo. Unfortunately you cannot have a little lay down afterwards, but a quick chair up and a blast back down sure get's rid of that feeling.  Please be advised all these get booked up, so I recommend booking in the morning, they all speak English to take your booking. 

Favourite Chalet: ​ Meribel - Chalet Bouchot, its beautifully furnished, has a real sense of a home, I laid in bed with a cup of tea and looked onto the runs in Meribel, it also has its own hot tub. Although I also love Rosalie (Meribel Village) great position, its a warm and comfy chalet. In La Tania - Chalet Attila, it's opposite the piste and has an out door hot-tub. But I have stayed in all our chalets and experienced the AA holiday many times and I am always impressed with what we offer.

Vivian Freshwater

UK Sales & Administration

Viv has been an integral part of the Alpine Action office operation since 1997 responsible for all system and backroom administration together with all year round sales. Her knowledge of all of our chalets and complete product means any question can be answered immediately and most importantly accurately backed by personal experience. A keen skier like all of us she does get a chance each season to sample the delights she organises and sells during the year.  She is a truly valued member of the team and as with all continues to uphold the quality of service and information clients have come to expect from our U.K. office.

Favourite run:  I have two favourites out of many, first is the Jerusalem run down to St. Martin, a lovely gliding run with great views, also the Bel Air red run in Courchevel going down to 1650, this is a smashing non stop, top to bottom run that can be very fast if you like to feel the rush. 

Favourite restaurant: Bouc Blanc - lovely large sunny terrace and a good place to stop for apres ski drink, if staying in La Tania.
Bel Air - lovely terraces with amazing views, a great place to stop for a cup of chocolate!

Favourite chalet:  Cote Coeur is my favourite, this is such a picturesque chalet. It always feels so welcoming and the rustic feel adds to its charm.

Pam Hughes 

UK Sales 

Pam is a recent addition to the UK team, a very experienced skier she understands exactly the thrills and holiday experience skiers expect.

Favourite run: As a more sedate skier these days, I love the descent from Tougnette, where depending on my mood or 'condition' I take the red Blaire Au or more gentle Faon down into Meribel centre.  Both runs are generally quieter than the more popular pistes and therefore the snow under ski more often remains in better condition.

Favourite restaurant: Le Clos Bernard - conveniently placed on the Route de l'Altiport, friendly staff and excellent food.

Favourite chalet: Toubkal One and Two - La Tania, very light and modern chalets with a cosy wood burners and relaxing sauna."


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